the moxie philosophy
Our mission is to guide each client simply through the practice of physical organization, thus purposefully creating a life of more space: physically, mentally, emotionally and spiritually. We're here to help you find your way!
All our organizers know and strongly believe in our core values:
- Protection of the client's privacy
- Respect for the client's circumstance
- Tailored systems
- Support for every environment, at every level
services & benefits
Why hire a professional organizer?
Decluttering your space can and will have drastic, positive effects on your life. Your external environment and your internal wellbeing are reflections of one another; organize one, and the other will be able to follow. When you free up physical areas, you'll be able to concentrate better, think clearer, and make decisions more easily. Plus, we make the process fun!
What are the service packages available from Moxie Space?
There are two ways to work with us: in-person, and virtually. The in-person work is when we get hands-on with your space and belongings. We organize all areas of the home, and also work in commercial offices. You can read more about our hands-on organizing services here.
Offered to those that wish to do the physical part of the work on their own, or they may live outside of Austin but want to work with Sara. This service has a few tiers of offerings, and you can learn more about virtual organizing services here.
Provided to those who want their home unpacked for them. We do not do the packing; but are happy to connect you to our partners, Heavenly Care Moving who handle the packing and moving. Moxie organizers love unpacking for clients—learn how we give you an organized home from day one!
Since we are always shopping for organizing products, and practically visit The Container Store twice a week, we know what works! But even better, we know what doesn't. We're handy with a tape measure and can find the best product for your space. Your organizer will shop for your items in between sessions and bring them over - you'll only pay for and keep the items you want! (and returns are complimentary). Working with us virtually? No problem; we offer a full product list for those clients, too!
Will you haul away my donation items?
Yes! It's included in the price of your service.
What areas do you serve?
Our hands-on home organizing services are available in Central Texas (within 40 miles of downtown Austin, to be exact!). For clients living further away, a $50 fee per hour of travel time is applied. Virtual organizing services are available anywhere you have an internet connection!
What if the organizing session reveals the need for other services, like a regular cleaning or a small home repair?
We have a network of trusted vendors that we can recommend for services we don't provide, like handyman work, closet installation, maid services, design consulting, etc. We can also research options for you.
I'd like to schedule a session with a particular organizer.
No problem! You'll have the option to select an organizer when you schedule your appointment.
policies & legalities
What's your cancellation policy?
Any sessions canceled within 24 hours of the scheduled service are subject to a $100 fee at the Organizer's discretion.
Is my privacy protected?
We value your privacy and confidentiality. That's why Moxie Space is a registered LLC and has every client sign a Contract, which binds both parties to comply lawfully, abide by the terms of our agreement, and protect any personal information that may arise during the session(s). We also carry insurance and the company is bonded, and all employees go through a background check before beginning employment.
There's an issue with an invoice or payment. How can I get it resolved?
For any billing questions or concerns, please contact firstname.lastname@example.org.
What if I'm dissatisfied with my experience?
We hope to always go above and beyond our clients' expectations, but if there's ever an issue, please don't hesitate to get in touch. To register a complaint about Moxie Space or one of our organizers, contact email@example.com.
How do I begin?
We always start with a free, in-home 60-minute consultation. We're ready when you are! Contact us so we can schedule your first step.